Preamble

For any form of inquiries or complaints on how we use your Personal Information, please contact us at [email protected].

fnfSwap does not take your trusting us with your personal information for granted. Therefore, the privacy of our esteemed clients is important to us and we are overly committed to safeguarding it.  To ascertain the terms involved, we explain how and why we collect your Information info below.  

Information Collection and Usage

1]. The information duly collected from you such as name, bank account details, contact number, and the nature of the job is for the processing of your transaction orders.

The big deal is that, at fnfSwap, your privacy is important to us, therefore none of your info will be sold out or traded by any third party without the full legal action as recognized by the Federal Government of Nigeria should there be any investigation of potential violations thereof.

2]. Another way we use your info is to protect against and prevent fraud, unauthorized transactions, claims, and other unforeseen liabilities.

3]. To target advertisements, newsletters, and service updates to our exclusive clients.

4]. To use data analytics to improve our website, products or services, and user experiences and to optimize service for your best interests.

5]. To keep serving you better, we may process your Personal Information to contact you or send you marketing content and communication about our products, services, or surveys. At this point, you are at liberty to exercise your right to object to such engagements from us or opt out of the marketing content.

Resolving Disputes 

1]. Should you have any complaints regarding the above Privacy Policy, kindly contact us at [email protected]. More so, any issue that requires investigation shall be resolved within 24 hrs. to thirty (30) days in accordance with this Privacy Policy and in accordance with the Nigerian Data Protection Regulation.